Notices

RECALL NOTICE

IRVINE, CA (November 9, 2010) – Felt Bicycles announced today it will voluntarily recall forks on select 2011 F-series model bikes.  The models affected are the 2011 Felt F3, F4, F5, F5 Team and F75 models.  Felt dealers have already been informed of this issue and consumers who currently own these models should cease riding their bike and contact their shop about getting their fork replaced.  Although current forks do meet CPSC standards and while not a single fork has failed to this point, Felt’s independent U.S testing laboratory along with Felt’s own random testing protocol has detected a sampling that has not met Felt’s expected standard.

“We have not experienced a single real-world failure to this point and we have had zero complaints,” said Felt company President, Bill Duehring.  “However, while we know that the forks currently found on these models do meet CPSC requirements, unfortunately a sampling failed to meet ours.  From years of work with elite teams and athletes we know that our carbon products must meet world-class standards.  Our protocol is to test carbon frames and forks at random from our OEM carbon factory assembly lines.  It is this kind of random testing that gives us even greater insight into the necessary quality and control we expect.  We know there is a great amount of faith in us to deliver the very best and this is the standard to which we hold true.  After testing a cross-section of early production forks we are simply not satisfied.”  

Felt is currently in the process of procuring suitable after-market replacements and will be working with Felt’s dealer network to get this issue remedied as quickly and seamlessly as possible.  Initial replacement forks will come from several manufacturers including Enve (formerly Edge), Easton and/or 3T.  Any immediate questions on this can be directed to Felt’s Dealer Support at (866) 433-5887 or dealersupport@feltbicycles.com

RECALL NOTICE

WASHINGTON, D.C. (June 30, 2010) – The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of product: 2009 Felt model B12, B16 and S32 bicycles.

Units: About 2,100 bicycles

Importer: Felt Bicycles, of Irvine, Calif.

Manufacturer: ADK Technology Limited of China

Hazard: The bicycle’s fork steer tube can break, causing the rider to lose control, fall and suffer injuries.

Incidents/Injuries: Felt Bicycles has received seven reports of the bicycle forks breaking. Minor injuries, including bumps and bruises were reported in one of the incidents.

Description: The recall includes all 2009 Felt model B12, B16 and S32 bicycles.

  • 2009 B12 - These bicycles are gloss silver/carbon and have carbon fiber frames with carbon fiber forks with aluminum steer tubes.
  • 2009 B16 - These bicycles are matte black/red and have carbon fiber frames with carbon fiber forks with aluminum steer tubes.
  • 2009 S32 - These bicycles are available in gloss white/red and have aluminum frames with carbon fiber forks with aluminum steer tubes.

Sold at: Bicycle specialty stores nationwide from October 2008 through today for between about $2,300 and $3,100 per bicycle.

Manufactured in: China

Remedy: Consumers should immediately stop using the recalled bicycles and contact your local Felt Bicycles dealer to receive a free inspection and repair.

Consumer Contact: For additional information, call Felt Bicycles toll-free at (866) 433-5887 or (866) 4-FELT-US, or visit the firm’s website at www.feltbicycles.com.

CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product.  Please tell us about it by visiting https://www.cpsc.gov/cgibin/incident.aspx

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death from over 15,000 types of consumer products under the agency’s jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $800 billion annually. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. CPSC’s work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed significantly to the 30 percent decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

Under federal law, it is illegal to attempt to sell or re-sell this or any other recalled product.

To report a dangerous product or a product-related injury, call CPSC’s Hotline at (800) 638-2772, teletypewriter at (800) 638-8270, or visit www.cpsc.gov/talk.html. Consumers can obtain this press release and recall information at www.cpsc.gov. To join a free e-mail subscription list, please go to www.cpsc.gov/cpsclist.aspx.